Strategies for Gathering Information
Various factors should be considered in the needs assessment. The first factor is the impact of the program on employees. The second factor is the importance of the program to the organization. The other factors to consider are reasons for the program, people who have participated in the program, and the content shared during the orientation program. Evaluating the orientation program can help determine if it meets the need of the new employees and those of the company. Ethical issues such as the use of the data and conflict of interest should be investigated. Also, various factors should be included in a cost/benefit analysis of the orientation program (Royse et al., 2016). These include all costs such as labor costs, indirect costs incurred during the program, intangible costs such as program changes, risk factors, and benefits such as improved employee performance.
Two strategies will be useful in collecting data for the needs assessment. The first strategy is the use of questionnaires (Royse et al., 2016). The research tool consists of relevant questions aimed at gathering specific information. This strategy is useful in collecting data from many people efficiently and quickly. It will help collect information on the orientation program and the need for its evaluation. Respondents will be asked several questions relevant to the program. The other strategy is the use of interviews (Royse et al., 2016). People who can provide relevant information will be identified and then interviewed. Such people include new employees who have benefitted from the orientation program. This strategy will help gather in-depth information about the program and the need to evaluate it. One-on-one discussions and phone interviews are effective in providing rich data. Through this strategy, targeting key informants, personalized data will be collected.
King, J. A., & Stevahn, L. (2013). Interactive evaluation practice: Mastering the interpersonal dynamics of program evaluation. Los Angeles, CA: Sage.
Royse, D., Thyer, B. A., & Padgett, D. K. (2016). Program evaluation: An introduction to an evidence-based approach (6th ed.). Boston, MA: Cengage.