Case Study Application
A case study published in Educational Research and Reviews in 2012 applied a foundational theory of motivation to understand the reasons for job dissatisfaction among teachers in the government educational institute in Pakistan (Mir, 2012). The case study applied the two-factor theory in theorizing that various factors including rude management behavior, disrespect, spying, lack of appreciation, not involving teachers in decision making, lack of training opportunities, and unnecessary supervision cause job dissatisfaction. This hypothesis is based on Herzberg’s theory on factors that cause job dissatisfaction including relationships with others, quality of supervision, job security, and physical working conditions among other working environment factors (Mir, 2012).
The researchers were also guided by the theory in making assumptions about the factors that caused job dissatisfaction of teachers. Then, guided by the theory, the researchers classified evidence gathered through interviews into categories to identify the causes of job dissatisfaction. Factors such as department politics, poor working conditions, leg-pulling, and management lobbying were identified as major causes of job dissatisfaction among teachers in the department of business administration in Federal Urdu University of Arts, Science and Technology, Islamabad campus (Mir, 2012).
In this context, the theory supports its application in two ways. First, it helps the researchers to narrow their focus on the causes of job dissatisfaction by providing factors in the working environment that causes job dissatisfaction (Johnson et al., 2018). Herzberg calls these hygiene factors. These factors guided the researchers’ interviews. Also, the theory helped the researchers to analyze the collected data by classifying it which helped understand the causes of job dissatisfaction among teachers in the selected department (Latham, 2011. In summary, Herzberg’s two-factor theory enabled the researchers to keep the focus on job dissatisfaction of teachers in this case study.
Johnson, J., Irizarry, M., Nguyen, N. & Maloney, P. (2018). Part 1: Foundational Theories of Human Motivation. Motivation 101: A Guide for Public Servants. 1, 1-71.
Latham, G. (2011). Work Motivation: History, Theory, Research, and Practice. SAGE Publications, Inc.
Mir, I. (2012). University teachers’ job dissatisfaction: Application of two-factor theory: A case of Pakistani education system. Educational Research and Reviews, 7(4), 83-89.